Seaport

Seaport

Seapower 21 was promulgated by the Chief of Naval Operations in 2002. It provides a framework to align, organize and integrate the U.S. Navy to meet the wide variety of challenges that lie ahead. To become more efficient and effective, the CNO called upon the entire Navy.

The NAVSEA Warfare Centers established the SeaPort Enhanced (SeaPort) Multiple Award Contract (MAC) vehicle to meet Seapower 21’s objectives. A web-based e-business portal was used to facilitate performance-based service acquisition, leverage buying power, improve business intelligence, and reduce cycle time.

The Virtual SYSCOM Commanders formalized an agreement in 2004 to expand the ordering community of Seaport. This was done through a rolling admission to include all Virtual SYSCOM activities and to leverage the success of SeaPort in achieving the aforementioned objectives. Additionally, other Navy activities, including the Military Sealift Command, Strategic Systems Programs, and the United States Marine Corps have chosen to use SeaPort.

Cydecor assembled a team of highly qualified members, submitted a responsive proposal, and was awarded a prime contract for SeaPort.

Cydecor SeaPort Team Members

Cydecor POC

Quality Assurance

  • Our Commitment
  • Facilitating Performance-Based Goals
  • Responsibilities
  • Defining Quality
  • Corrective Measures
  • Quality Evolution

Our Commitment

Our Commitment

We provide our customers with quality products and services. We adopted Continuous Quality Improvement (CQI) concepts as part of our corporate attitude towards serving customers, and improving the value of our products and services. All customer personnel are encouraged to assess our performance to ensure expectations have been attained.

Facilitating Performance-Based Goals

Facilitating Performance-Based Goals

To assist our customers in achieving related efficiencies and contracting goals, our quality assurance processes are structured in a manner that facilitates transition to performance based contracting.

Responsibilities

Responsibilities

All of Cydecor’s team members that support SeaPort TOs are responsible for quality assurance. This implies ensuring the quality of their products and services, identifying metrics, collecting measurement data, implementing corrective actions, monitoring the effectiveness of corrective actions on the quality of their products and/or services, and reporting applicable lessons learned resulting from CQI activities. Cydecor’s Task Managers are responsible for quality at the TO level, while Cydecor’s SeaPort Contract Manager has the overall responsibility for quality across all Task Orders.

Defining Quality

Defining Quality

The specific products/services to be assessed and measured will be determined at the TO level with customer concurrence. Each product/service will have associated quality attributes and an Acceptable Quality Level (AQL) that represents the desired level of performance. Where appropriate, Cydecor will establish performance metrics and develop a surveillance plan designed to measure performance.

Corrective Measures

Corrective Measures

Process improvement initiatives are conducted if performance does not meet the desired standards. This enables Cydecor to determine the cause and implement the necessary corrective actions to improve quality. Once the appropriate corrective actions are in place, we will continue measuring to verify improvement. Cydecor will document the results of all performance evaluations in periodic progress reports, along with issues, status, corrective actions, quality improvement initiatives, and other relevant matters.

Quality Evolution

Quality Evolution

Indications of quality evolve over time based on changes to requirements, processes, products, standards, goals, technology, and other factors. Therefore, Cydecor periodically reviews and updates our quality related programs to ensure 1) the quality of our products and services and 2) that those are reflective of requirements.

Task Orders and Instructions

TO Number Zone Set Aside Customer Award Date
N00178-14-D-7679-FK01 2 SDVOSB SDVOSB 08/24/2015
N00178-14-D-7679-EE01 2 SDVOSB ONR 06/05/2015
N00178-05-D-4269-EH02 2 8(a) NAVSEA 12/10/2014
N00178-05-D-4269-EH01 2 SB NAVSEA 09/29/2014
N00178-05-D-4269-EX03 2 No OPNAV CNO 01/14/2014
N00178-05-D-4269-FK02 2 SB OPNAV N95 09/30/2013
N00178-05-D-4269-EX02 2 SDVOSB OPNAV ASB 09/13/2013
N00178-05-D-4269-EX01 2 SDVOSB OPNAV NWG 09/04/2013
N00178-05-D-4269-FK01 2 SB OPNAV N97 10/25/2012

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